وظائف مصر : مطلوب للعمل "Travel Consultant - Fusion Global Services - FGS"wzayef Egypt

مطلوب للعمل Travel Consultant - Fusion Global Services - FGS ,وظائف مصر,وظائف خالية,فرص عمل,وظائف بشركة كبرى,
  • Handle customer inquiries and request.

  • Deliver good customer experience.

  • Book tickets, hotel, and packages for the customers.

  • Cooperate with clients to determine their needs and provide alternatives for them.

  • Handle escalation cases.

  • Work on the off line work baskets.

  • Educate the customer on how to use the system.

  • Make sure to deliver an exceptional customer experience.

  • Cross-selling.

  • Escalate any issue to the appropriate department.

  • Meet profit and sales targets.

  • Record and share an appropriate channel of communication in order to help to improve his colleagues.

  • Identify gaps in the process

  • Handle any pending issues as refund, booking and payment issues.

  • Deal with occurring travel problems, complaints or refunds.

Job Details

Posted Date: 2019-01-10
Job Role: Customer Service and Call Center
Company Industry: Telecommunications
Monthly Salary: US $500

Preferred Candidate

Career Level: Entry Level
Degree: Bachelor's degree

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