Our client is a Multinational company in the Packaging Technology industry and they're looking for an Area After Sales Manager to work in the MENA region with the following roles:
Support the After Sales Services team. Provide customers with excellent technical and commercial support and ensure complete satisfaction.
- Enable and maintain relationship with customers within defined region.
- Within this area, identify the needs of existing customers.
- Coordination of offer, order, and delivery processes for spare parts and modifications.
- Preparation and follow-up of commercial documents (offer, invoice etc.).
- Coordinating delivery of goods/spare parts, and field service activities.
- Assessing customer needs, consulting and explaining goods and services.
- Proactive portfolio promoter in consulting extended Value Added Services.
- Following up with customers to ensure satisfaction of provided services and help resolving any arising problems.
- Reporting to sales management on sales figures and the marketability of goods and services within the region.
- Release visit reports
|Job Location:||Cairo, Egypt|
|Company Industry:||Manufacturing; Manufacturing and Production|
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