This role requires relocation to Kuwait.
Overview of the Role:
CRM Senior BA would actively participate in the digital transformation journey in functional / techno-functional capacity to successfully deliver highly impactful solutions that meet business requirements across Alshaya divisions.
Success criteria for the role:
- Expertise in CRM and omnichannel processes with focus on retail industry.
- Ability to design, build and deliver scalable packaged software or custom developed solutions.
- Own requirement gathering, delivery and UAT
- Efficient in stakeholder management, communication and time management
- Multi-tasker, work on multiple assignments at the same time
- Working knowledge of Oracle CE, Oracle Responsys and supporting integration with other Retail solution stack (i.e. Oracle Xstore, Oracle RMS, Oracle CE, Oracle BI)
- Exposure to retail store business process metrics and standard reference models
- Expert in UI/UX considerations, performance factors, Agile delivery
- Ability to provide inputs on best practices of solution design and governance
- Guide and track development team on SIT and Stress testing
- Experience in conducting user training
- Expert in trouble shooting and RCA
- 5 to 7 years of experience in developing, implementing and supporting one or more of the following:
- Oracle CE (Relate), Oracle Responsys, exposure on any other Retail/Food POS solutions, Integration of Oracle store solutions with other Retail solutions (JDA, Oracle RMS)
- Mainstream development technologies such as SQL, JAVA, HTML, .Net, etc.
- Middleware, ETL, data integration and messaging platforms
|Job Role:||Information Technology|
|Company Industry:||Information Technology|
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