- Execute branch cash and other teller-related transactions and ensure compliance with the approved policies/ procedures and the applicable regulatory guideline.
- Hand over the cash and balance the same at the end of the day so that the total cash held conforms to the general ledger.
- Submit teller end of day reports and ensure accuracy and completeness of processing.
- Highlight instances of excess/ short cash noted in accordance with the duly approved policy and procedures.
- Resolve teller transaction related customer complaints timely and effectively in order to ensure customer satisfaction at all times.
- Directly engage in the resolution of common recurring customer problems, referring to other internal stakeholders if deemed necessary, so that customer service levels are continually improved.
- Report to the Head Teller any customer problems along with suggestions related to problems resolution in order to keep them informed on the branch activities and seek assistance for unresolved issues.
|Job Location:||Al Kuwait, Kuwait|
|Job Role:||Customer Service and Call Center|
|Career Level:||Entry Level|
للتقدم للوظائف وارسال السيرة الذاتية اضغط هنااااااا