Actively supports the agents to insure they feel aligned with the company and call center goals.
Communicates effectively with internal and external customers, agents, peers and management.
Obtains users information by answering telephone calls and verifying information.
Informs users by explaining procedures, answering questions and providing information.
Maintains communication equipment by reporting problems.
Maintains and improves quality results by adhering to standards and guidelines; recommending improved procedures.
|Job Location:||Riyadh, Saudi Arabia|
|Job Role:||Customer Service and Call Center|
|Company Industry:||Information Technology|
|Career Level:||Mid Career|
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