التخطي إلى المحتوى الرئيسي

وظائف الامارات : مطلوب للعمل "Service Design Architect - MRI Worldwide UAE"wzayef Emirates

مطلوب للعمل Service Design Architect - MRI Worldwide UAE , وظائف شاغرة الامارات,وظائف خالية,فرص عمل,وظائف بشركة كبرى,

The role of Service Design Architect is to develop/update Client IT Service Delivery & Service Management processes to meet their business requirements. These deliverables are to be produced by the Service Architect in collaboration with business units (Enterprise, Operations, Commercial, Projects). The Service Architect is responsible for the design of Service Offerings and the Service Design and Implementation for Client.


Key responsibilities


·         Service management process/procedure definition in alignment with Enterprise Architect.


·         To-be Service organization design based on Client target state.


·         Develop Service Automation approach using RPA/relevant tools.


·         Develop process work instruction.


·         Define SLA/KPI/OLA for service measurement and reporting.


·         Service management tool improvement recommendations.


·         Service management consultancy.


·         Customer engagement (to agree processes & interfaces).

Job Details

Posted Date: 2019-07-31
Job Location: Dubai, United Arab Emirates
Job Role: Architecture
Company Industry: Architecture

Preferred Candidate

Career Level: Mid Career
Degree: Bachelor's degree

للتقدم للوظائف وارسال السيرة الذاتية اضغط هنااااااا

تعليقات

المشاركات الشائعة من هذه المدونة