The role of the Host/Hostess within the Front-of-House team is to ensure that all guests receive an amazing experience from their first point of contact with the team, whether that is on the telephone making a reservation or from the moment they walk through the door.
Qualifications & Requirements:
You will have/be:
\[ At least one year's experience in a similar role within a hotel or fine dining concept
\[ A friendly and approachable demeanour
\[ Passionate about customer service and hospitality
\[ Willing to go the extra mile in ensuring that the needs of all guests are met.
\[ A relevant hospitality qualification would also be desirable.
About PF Changs:
P.F. Changs is an Asian restaurant concept founded on making food from scratch every day in every restaurant. Created in 1993 by Philip Chiang and Paul Fleming, P.F. Changs is the first multi-unit restaurant concept in the U.S. to honor and celebrate the 2,000-year-old tradition of wok cooking as the center of the guest experience.
Since inception, P.F. Changs chefs have been hand-rolling dim sum, hand chopping and slicing all vegetables and meats, scratch cooking every sauce and wok-cooking each dish, every day in every restaurant. We use the simple, time-honored tradition of wok cooking to ensure all recipes are made from scratch. Our recipes are purposefully simple featuring a few, clean ingredients selected for their flavor and nutritional benefits.
P.F. Changs new menu highlights its wholesome, scratch-cooking approach as well as Chang's very own recipes such as The Original Dynamite Shrimp, Chang's Chicken Lettuce Wraps, Cecelia's Dumplings and the Mongolian Beef, all of which are often imitated by competition worldwide. The new dynamic menu also introduces new dishes and drinks for your ideal gathering spot around lunch, dinner, or anytime in between.
At P.F. Chang's you are surrounded by artistic influences of Chinese and American cultures. In each one of our restaurants, you will see unique panoramic, hand-painted murals, depicting different cultural and natural elements, while several terra-cotta warriors stand guard.
All these elements combine to showcase the cuisine and create a stylish, comfortable, upbeat dining experience for our guests.
About Alshaya Group:
As a leading international franchise operator, with nearly 90 of the worlds most recognised brands in its portfolio, Alshaya Group brings great shopping, dining, leisure and hospitality experiences to millions of customers across the Middle East & North Africa, Russia, Turkey, Europe and beyond.
Alshaya Group is a dynamic multinational business and family owned enterprise with a consistent record of growth and innovation. For 35 years, Alshaya has been a pioneering force in brand franchising, using its exceptional knowledge and experience to expand at pace.
Our portfolio of well-loved international brands includes Starbucks, H&M, Mothercare, Debenhams, American Eagle Outfitters, P.F. Changs, The Cheesecake Factory, The Body Shop, M.A.C, Victorias Secret, Boots, Pottery Barn, KidZania and, coming soon, Hampton by Hilton.
From one retail franchise store opened in Kuwait in 1983, Alshaya Group has consistently grown and diversified and today offers customers an unparalleled choice of brands across multiple sectors; Fashion & Footwear, Health & Beauty, Food, Optics, Pharmacy, Home Furnishings, Leisure & Entertainment, and Hotels. A diverse, skilled team of 53,000 people from 120 nationalities support more than 4,000 stores, cafes, restaurants and leisure destinations, a growing online business and a commitment to delivering great customer experiences.
|Job Location:||Dubai, United Arab Emirates|
|Job Role:||Customer Service and Call Center|
|Company Industry:||Wholesale & Import/Export Trade|
|Career Level:||Mid Career|
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